We typically process orders within 1-2 business days. Standard shipping within the US takes 3-7 business days. You'll receive tracking information via email once your order ships.

Yes. Standard shipping is free on all orders including every subscription order.

You can change or cancel your order within 30 minutes of placing it. After that, it's usually already in motion on our end. Email support@quor.store with your order number and we'll do what we can. If it's already shipped, you can send it back under our return policy.

First, check your tracking link. Sometimes a package is sitting at a local facility or was left somewhere unexpected. If tracking says delivered but you don't have it, give it 48 hours (packages occasionally show as delivered a little early). Still missing after that? Email support@quor.store with your order number and we'll sort it out.

Contact our QUOR team at support@quor.store with your order number, and we'll provide you with return instructions.

We want you to have the best experience with QUOR. You can return any unopened products within 30 days of your first order for a refund or exchange. For all refund requests, you will receive the full value of your order minus a $5 return shipping fee. No questions asked.

Log into your QUOR account and navigate to "Orders". From there, you can update or cancel your subscription at any time.

Once your order ships, you'll receive an email with tracking information. You can also check your order status by logging into your QUOR account.